Contact info

Email:
customercare@thegreentreasury.com

Terms and Conditions

Please read these Terms and Conditions thoroughly.

  • As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure that they contain all that you want and nothing that you are not happy with.

         APPLICATION

    • These Terms and Conditions will apply to the purchase of any goods or services by you (the Customer) on this platform. We are an online platform, for CBD Products, vaping Products and other green products, with the following email address: customercare@thegreentreasury.com".
    • These are the terms on which we sell all Goods to you. By ordering any of the Goods, you agree to be bound by these Terms and Conditions. By ordering any of the Services, you agree to be bound by these Terms and Conditions. You can only purchase the Goods from the Website if you are eligible to enter into a contract and are at least 18 years old.

     

         INTERPRETATION

    • Consumer means an individual acting for purposes which are wholly or mainly outside his or her trade, business, craft or profession;
    • Contract means the legally-binding agreement between you and us for the supply of the Goods;
    • Delivery Location means the Supplier's premises or other location where the Goods are to be supplied, as set out in the Order;
    • Durable Medium means paper or email, or any other medium that allows information to be addressed personally to the recipient, enables the recipient to store the information in a way accessible for future reference for a period that is long enough for the purposes of the information, and allows the unchanged reproduction of the information stored;
    • Goods means the goods advertised on the Website that we supply to you of the number and description as set out in the Order;
    • Order means the Customer's order for the Goods from the Supplier as submitted following the step by step process set out on the Website;
    • Privacy Policy means the terms which set out how we will deal with confidential and personal information received from you via the Website;
    • Website means our website http://thegreentreasury.com/ on which the Goods are advertised.

           GOODS

      • The description of the Goods is as set out in the Website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the Goods supplied.
      • In the case of any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.
      • All Goods which appear on the Website are subject to availability.
      • We can make changes to the Goods which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.

           PERSONAL INFORMATION

      • We retain and use all information strictly under the Privacy Policy.
      • We may contact you by using e-mail or other electronic communication methods or any other method you agreed with, in advance.

             BASIS OF SALES

        • The description of the Goods in our website does not constitute a contractual offer to sell the Goods. When an Order has been submitted on the Website, we can reject it for any reason, although we will do our best to tell you the reason without delay.
        • The Order process is set out on the Website. Each step allows you to check and amend any errors before submitting the Order. It is your responsibility to check that you have used the ordering process correctly.
        • A Contract will be formed for the sale of Goods ordered only when you receive an email from us confirming the Order (Order Confirmation). You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the Order placed by you. By placing an Order, you agree to us giving you confirmation of the Contract by means of an email with all information in it (ie the Order Confirmation). You will receive the Order Confirmation within a reasonable time after making the Contract, but in any event not later than the delivery of any Goods supplied under the Contract.
        • Any quotation is valid for a maximum period of 1 day from its date, unless we expressly withdraw it at an earlier time.
        • No variation of the Contract, whether about description of the Goods, Fees or otherwise, can be made after it has been entered into unless the variation is agreed between us (the seller), and you (the customer), in writing.
        • We intend that these Terms and Conditions apply only to a Contract entered into by you as a Consumer. If this is not the case, you must tell us, so that we can provide you with a different contract with terms which are more appropriate for you and which might, in some respects, be better for you, eg by giving you rights as a business.

               PRICE & PAYMENT

          • The price of the Goods and any additional delivery or other charges, is set out on the Website at the date of the Order, unless a different price was agreed upon, between the seller and the customer in writing.
          • The displayed prices of all products, exclude VAT or any other taxes. Any taxes, if applicable, will be added at the time of checkout, according to the rate applicable at the time of placing the order.
          • You must pay by submitting your credit or debit card details, or by any other payment methods that are available on this platform, at the time of placing your Order and we can take payment immediately or at any other time prior to the delivery of the Goods.

                 DELIVERY

            • We will deliver the Goods to the Delivery Location, within the agreed period or, failing any agreement, without undue delay and, in any event, not more than 30 days after the day on which the Contract is entered into.
            • In any case, regardless of events beyond our control, if we do not deliver the Goods on time, you can (in addition to any other remedies) treat the Contract at an end if:
              • we have refused to deliver the Goods, or if delivery on time is essential taking into account all the relevant circumstances at the time the Contract was made, or you said to us before the Contract was made that delivery on time was essential; or
              • after we have failed to deliver on time, you have specified a later period which is appropriate to the circumstances and we have not delivered within that period.
            • If you treat the Contract at an end, we will (in addition to other remedies) promptly return all payments made under the Contract.
            • If you were entitled to treat the Contract at an end, but do not do so, you are not prevented from cancelling the Order for any Goods or rejecting Goods that have been delivered and, if you do this, we will (in addition to other remedies) without delay return all payments made under the Contract for any such cancelled or rejected Goods. If the Goods have been delivered, you must return them to us or allow us to collect them from you and we will pay the costs of this.
            • If any Goods form a commercial unit (a unit is a commercial unit if division of the unit would materially impair the value of the goods or the character of the unit) you cannot cancel or reject the Order for some of those Goods without also cancelling or rejecting the Order for the rest of them.
            • WE SHIP WORDWIDE. Most of the item are being shipped from the United Kingdom, or other European countries. Hence, you may be asked to pay Customs Duties/import taxes. Those duties will not be paid by us, and you will be fully responsible to pay them.
            • You agree we may deliver the Goods in instalments, if we suffer a shortage of stock or other genuine and fair reason, subject to the above provisions and provided you are not liable for extra charges.
            • If you or your nominee fail, through no fault of ours, to collect the goods at the delivery Location, we may charge the reasonable costs of storing and redelivering them.
            • The Goods will become your responsibility from the completion of delivery or Customer collection. You must, if reasonably practicable, examine the Goods before accepting them.

                    RISK & TITLE

              • Risk of damage to, or loss of, any Goods will pass to you when the Goods are delivered to you.
              • You do not own the Goods until we have received payment in full. If full payment is overdue or a step occurs towards your bankruptcy, we can choose, by notice to cancel any delivery and end any right to use the Goods still owned by you, in which case you must return them or allow us to collect them.

                      WITHDRRAWAL, RETURNS & CANCELLATION

                • You can withdraw the Order by telling us before the Contract is made, if you simply wish to change your mind and without giving us a reason, and without incurring any Liability. Once Contract is made, order cannot be cancelled anymore.

                 

                      RETURNING GOODS

                • Unopened products in original packing can be returned within 14 days from the date of delivery of the item to the customer, for a refund of purchased price. Only qualified unopened, unused items, that are in original packing, may be returned for a refund. Products MUST be returned to receive a refund. In order to return a product, you must contact us by mail, or at the contact page on this website, and submit a return request. 
                • If the item is damaged or defective, we may request for you to email us pictures of the damaged or defective merchandise prior to authorizing your request.
                • Once your return has been authorized, we will provide you with a return address. 
                • For returns on promotional items, all items included in the promotion (free gift, etc.), need to be returned. When a promotional item included in the original transaction is not returned, the value of the promotional item will be deducted from the refund amount.
                • You will be responsible for shipping charges to us for non-defective  returns.Shipping charges are non-refundable.
                • Once we receive your return, a refund will be issued. Refunds will be processed within 3-5 business days of receiving the items and will be applied directly to the payment method that was used to make the purchase.
                 

                      DAMAGED ITEMS

                • If case you receive a damaged item, you must report it to customer service within 48 hours of delivery to receive a replacement item. We only replace items if they are defective or damaged and exchanges are only for exact item purchased, unless the item is no longer available. If a defective item is returned and shows signs of being dropped or physically damaged which is determined to be the cause of the defect, there will be a 25% restocking fee applied.

                        SUCCESSORS & OUR SUB-CONTRACTORS

                  • Either party can transfer the benefit of this Contract to someone else, and will remain liable to the other for its obligations under the Contract. The Supplier will be liable for the acts of any sub-contractors who it chooses to help perform its duties.

                        CIRCUMSTANCES BEYOND THE CONTROL OF EITHER PARTY

                  • In the event of any failure by a party because of something beyond its reasonable control:
                    • the party will advise the other party as soon as reasonably practicable; and
                    • the party's obligations will be suspended so far as is reasonable, provided that that party will act reasonably, and the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the Customer's above rights relating to delivery

                   

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